The Italian equipment manufacturer CAMP has initiated a recall to check the Nimbus Lock carabiner. You can find the callback here.
CAMP has received a limited number of reports of a malfunction in the spring mechanism that activates the gate of the Nimbus Lock carabiner. The reported cases only affect batch numbers 10 23 and higher. The problem is easy to identify: when the carabiner gate is fully opened, it does not automatically return to the closed position. In these cases, the spring mechanism breaks, and the gate no longer closes. CAMP is already working on a solution for future production of Nimbus Lock carabiners. Until this is implemented, the company is recalling all carabiners with the number 10 23 and higher for inspection. The affected batch numbers are: 10 23, 11 23, 12 23, 02 24, 03 24, 04 24, 09 24, 10 24, 12 24, 01 25, 02 25, and 06 25.
The following products containing the Nimbus Lock carabiner are affected by the recall:
- Nimbus Lock (Art. No. 2927, green); (Ref. No. 292702, pink); (Art. No. 292703, blue)
- Set 3 Nimbus Lock (Item No. 3434)
- Locker Draw KS (Art. No. 3436) with a Nimbus Lock carabiner
- Energy CR3 Pack (Item No. 2961): contains a Nimbus Lock carabiner (climbing harnesses and belay devices are not affected by this recall).
- Energy Nova Pack (Art. No. 2962): contains a Nimbus Lock carabiner (climbing harnesses and belay devices are not affected by this recall).
The issue does not affect the carabiner's load-bearing capacity when the gate is closed. No accidents have been reported. CAMP is now testing all Nimbus Lock carabiners in its own warehouses, at its subsidiaries' warehouses, and at all dealers worldwide. This recall is a precautionary measure. We advise our customers to discontinue use of Nimbus Lock carabiners until the inspection is complete.
CAMP asks you to do the following:
- Stop using the Nimbus Lock carabiner immediately and check the batch number. The batch numbers of the affected products are as follows: 10 23, 11 23, 12 23, 02 24, 03 24, 04 24, 09 24, 10 24, 12 24, 01 25, 02 25, 06 25. You can find the batch number on the underside of the carabiner, where the breaking load information is printed, without the logo (see image below).
- Please return all carabiners with the specified batch numbers. You can return the carabiners to the store where you purchased them, to a CAMP branch, or to your local CAMP dealer. Alternatively, you can return them to CAMP SpA at our expense. We will promptly inspect returned products and return them to the customer as quickly as possible. Products that fail the inspection will be replaced.
- The correct functioning of the carabiner gate is essential for its use. Therefore, you should check it for malfunctions after every use. We recommend always ensuring that the gate closes automatically after each opening. Furthermore, carabiners with a screw gate, such as the Nimbus Lock, must always be closed during use.
We are aware of the inconvenience this recall may cause and sincerely regret it. The safety of our customers is our top priority. You can find the shipping address in our frequently asked questions (FAQ). Thank you for your cooperation and trust.
If you have any questions, please contact us.
CAMP SpA
Via Roma, 23 – 23834 Premana (LC) – Italy
Tel. +39 0341 890117
[email protected]
Frequently Asked Questions (FAQ)
Why was the Nimbus Lock recalled?
CAMP has received several reports of a malfunction in the spring mechanism that triggers the Nimbus Lock carabiner gate. CAMP places great importance on the quality and functionality of its products and has initiated this recall for review as a precautionary measure. We advise our customers to discontinue use until the situation is resolved.
Have there been any accidents with the Nimbus Lock?
No accidents were reported.
What measures has CAMP taken?
CAMP is conducting a comprehensive review of all Nimbus Lock carabiners in its global warehouses and distribution partners. Corrective actions are also being implemented for future Nimbus Lock production.
What should I do with my Nimbus Lock?
Stop using it immediately and check if it belongs to the affected batches. Return all affected products to CAMP SpA, the store where you purchased them, a CAMP branch, or the nearest retailer in your country. If you wish to return the carabiner directly to CAMP Spa, please contact our customer service beforehand at [email protected]to organize shipping. Products will be inspected as quickly as possible, and non-compliant products will be replaced.
Please send the products to the following address:
NS LOG SRL
Via Colombo, 6 – 23844 Sirone (LC) – Italy
How do I know if a Nimbus Lock has been inspected before?
An * symbol is engraved in front of the batch number (e.g. * 10 23) on all parts checked by CAMP.
For more information visit the website of CAMP or contact their customer service
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Credits Cover photo: CAMP