Decathlon is recalling via ferrata sets Vitalink from Decathlon mountain sports brand Simond, which were purchased between June 20, 2020 and November 02, 2020.
As the company reports, it has been found that in rare cases the snapper on the carabiner can stay open. For this reason, the safety of the via ferrata set cannot be fully guaranteed.
There is a considerable risk of injury, customers should under no circumstances continue to use the screw carabiners affected.
Product: Vitalink via ferrata set
Reference number: 8544069
Sales period: between June 20th, 2020 and November 02nd, 2020
You have to do that with the via ferrata set affected by the recall
Via ferrata sets affected by the recall should no longer be used and can be returned to any DECATHLON branch. The purchase price will be refunded.
Consumers who are unsure whether their own via ferrata sets are affected can have them checked at the nearest DECATHLON branch.
Decathlon Customer service
Decathlon customer service is available Monday to Friday from 10:00 a.m. to 16:00 p.m. and Saturday from 10:00 a.m. to 18:00 p.m. on +49 (0) 6202 97 81 300 for questions of any kind.