The manufacturer of avalanche transceivers, Pieps, is urgently calling for the replacement of the carrying system used in its DSP models. Here are the details.

PIEPS has received inquiries about the DSP PRO, DSP PRO ICE and DSP SPORT avalanche transceivers. These models all have the same slide switch and locking mechanism to switch the device to transmit mode. These inquiries are related to two avalanche accidents in 2017 and spring 2020.

Pieps reacts to allegations after avalanche accidents

After these accidents, allegations were raised that the slide switch and the locking mechanism of the DSP PRO and the DSP SPORT did not withstand the stresses of the avalanches. However, subsequent investigations have shown that the slide switch and lock of the DSP PRO, of the DSP PRO ICE and the DSP SPORT comply with all applicable safety standards.

From now on, only the new carrying system may be used with the models of the DSP series.
From now on, only the new carrying system may be used with the models of the DSP series.

Voluntary product improvement measure launched

For PIEPS, product safety and the trust of customers in its backcountry products enjoy absolute priority. The company has therefore decided to undertake a voluntary product improvement measure. Pieps has developed a new hard case carrying system for all avalanche transceivers of the DSP series, which makes the slide switch and the locking mechanism even safer.

The neoprene carrying system supplied with the avalanche transceivers of the DSP series should no longer be used.

The new construction ensures that the affected models remain in the SEND position. The new hard case carrying system replaces the neoprene carrying system that was previously supplied with the DSP devices. The neoprene carrying system supplied with the avalanche transceivers of the DSP series should no longer be used. The affected DSP devices were manufactured between 2013 and 2020.

All customers are therefore called upon to stop using devices of the DSP series with immediate effect and to contact PIEPS in order to receive the new hard case carrying system.

Do not use the neoprene carrying system anymore

All customers are therefore called upon to stop using devices of the DSP series with immediate effect and to contact PIEPS in order to receive the new hard case carrying system. Avalanche transceivers of the DSP series should only be used with the new hard case carrying system.

This voluntary product improvement measure by PIEPS only affects the avalanche transceivers DSP PRO, DSP PRO ICE and DSP SPORT. The voluntary product improvement measure does not affect any other avalanche transceivers or PIEPS products.

For further information, please visit PIEPS DSP - voluntary product improvement measure - DSP-Info or via [email protected]

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